We are the Telecom vertical SaaS provider

Cloud Based | Industry First Capabilities | Modern Technology

Who We Are

Glow exists at the heart of the Telecom eco-system. We are the first Telecom Cloud Provider driven by deep Telecom market expertise to create a unified suite of applications on one cloud platform. We intend to turbocharge Telecom enterprises to become digital native powerhouses.

Glow is a private company, founded in early 2014 and exclusively serving the Telecom market.

The Glow team is based in Europe, Australia and North America serving large enterprise clients in three segments: mobile operators, OEMs, consumer electronics retailers.

Glow provides white label cloud solutions on behalf of its clients. We have a range of solutions and capabilities including finance enabled tech, device insurance tech and trade-in/back-end tech*.

Glow is the industry cloud for Telecom. We provide specialised solutions for large Telecom enterprises driven by deep domain expertise. At its core Glow turns Telecom expertise into code. We deliver significant innovation to the market by providing industry designed solutions that make clients more competitive, more flexible and more profitable.

Glow is proud to have achieved the internationally recognised ISO 9001 certification for its Quality Management Systems (QMS).

* The availability of certain services may be subject to regulatory restrictions in the relevant jurisdiction, where applicable.

Meet us in Barcelona!

Conference

Showcase: Tech Transforming Telcos

When
Wed, 5 March
15:15 - 16:00 CET
Location
Turing Stage,
Hall 6

Glow digitizes client legacy tech and existing processes. We are a disruptor that has focused initially on transforming the device finance and insurance sectors. During Andrew Cole’s keynote address on March 5th Andrew will announce a new capability that will literally transform the existing paradigm in phone insurance. Phone insurance is old, with old incumbents and old ways of doing business. Andrew will outline a set of major breakthroughs that will transform the sector and provide telcos with a large opportunity to significantly elevate existing phone insurance profitability.

Andrew Cole said “I have been in this industry for over 20 years and never have we seen the kind of changes that Glow’s tech will bring suddenly to this sector. A change that will fundamentally alter the structure and workings of an old industry that is ripe for disruption. If you have anything to do with Phone Insurance you should not miss the announcements we will make on March 5th”

Andrew’s keynote at MWC will be on March 5th at 3:15pm at the Turing Stage in Hall 6.

https://www.mwcbarcelona.com/

Group Leadership Team

A rapidly expanding organisation, our top tier leadership team manage functional organisations across multiple geographies. We support North America, UK, EMEA & APAC with localised teams deployed to client programmes, operations & on-going product development.

All of our geographical teams have deep experience in Telecoms with a special focus on financing, insurance and back-end trade-in and logistics.

Andrew Cole
Executive Chairman & Co-Founder
Andrew has over 25 years of experience working in the Telecommunications and Media industry with a particular depth of experience in the mobile sector.

Andrew is currently a board member of Liberty Global PLC (Compensation, Nominating & Corporate Governance Committees).

Prior to founding Glow, Andrew was the Chief Executive Officer of Asurion EMEA, previously serving as Chief Marketing Officer and Senior Vice President. Prior to 2007, during his time as a management consultant partner Andrew served clients such as Verizon, Sprint, AT&T, BT, Warner Music, Disney, Google, and notably was hired personally by Steve Jobs on the iPhone® in 2005-06. Andrew Prior to this, he worked as a partner at A.T. Kearney and Senior Consultant at LEK Consulting.
Christiaan Ross
CEO & Co-Founder
Previously CFO of Finance-EMEA at Asurion Corp, Christiaan is an executive leader with extensive experience of all aspects of financial and operational strategy.

Having been a trusted CEO adviser for many years, Christiaan’s commercial focus has seen him have oversight  of multi-site operations, business model restructuring and strengthening productivity and accelerating profit at challenged operations.

Prior to joining Asurion, Christiaan held a number of senior finance and commercial leadership roles at Doncasters Plc and PricewaterhouseCoopers. Christiaan is a Certified Public Accountant (CPA), and Certified Global Management Accountant (CGMA) with experience in the  Telecom, Technology, Insurance, Aerospace/Industrial Gas Turbine, and Automotive industries.
Kosta Karantzoulis
CFO
Kosta has more than 20 years of experience in investment banking, structured finance, and business development.

Prior to Glow, Kosta spent 10 years in the Global Securitized Markets Group at Citi and at RBC Capital Markets prior to that. In his various roles he was responsible for originating, financing, structuring and distributing new issue securitizations and warehouse lending facilities backed by Telecom receivables, auto loans and leases, credit cards, consumer loan receivables and student loans in the Term and ABCP markets.

Kosta is a Chartered Accountant with experience across a broad scope of esoteric assets including stranded utility costs, small business, and trade receivables.
Chris March
Chief Operating Officer
Enjoying a career spanning over 20 years in white-label, service orientated consumer technology organisations. Holding senior roles over a variety of functions, Chris has developed a high pedigree of strategic expertise and insight, delivering tangible world-class Customer Experience and commercial success.

Combining a deep understanding across supply chain & logistics, contact centres, project management, Customer experience and business development, Chris has created new products and operational service strategy in partnership with organisations including Sony, John Lewis, KPN, Virgin, Barclays, Bouygues Telecom, Argos, 3 and Sky.
Les Wadeson
Chief Product Officer
Les has almost 30 years’ experience working with industry leading telecommunications companies and consumer electronics retailers implementing and scaling customer facing services & operations.

During the latter 14 years he has held leadership positions with Device Protection companies including Geek Squad, Asurion and SquareTrade, where he has led product development & service operations across Europe.

Prior to his industry roles Les was an Accenture Partner leading service integrations with companies including BT, Vodafone, O2, Orange, Sony, Time Telekom (Malaysia) & Carphone Warehouse.

He is also a cofounder of AND Digital, a progressive digital development agency.
Jean-Marc Hus
Chief Technology Officer
Jean-Marc has 20 years experience of delivering innovative technology Solution for large international Corporate in the Telco and Financial Sector for group such as Sky, Asurion and the L&G Group.

Jean-Marc's expertise lies in his ability to combine the use of novel technology and data to deliver outstanding customer experience and business benefits.

Jean-Marc has extensive experience of developing technical strategies that support and encourage business growth: ensuring the realisation of busines growth and profitability across the insurance, consumer lending, wealth management, telecoms and property sectors.
Chris Burrell
SVP Business Development
Chris brings over 25 years’ experience leading business development and client relationships across blue chips and start-ups alike. With a focus on customer engagement and increasing customer value.

Initially D2C, much of the last 12 years has been in B2B and B2B2C extending across financial services and taking additional experience from retail, utilities and the travel sector.

Chris’ collaborative style, deep domain knowledge and understanding of people centric solutions has allowed him to develop solutions with organisations such as BT/EE, British Airways, Google, Centrica, HSBC, Lloyds, Barclays, Aviva, ABN AMRO and Volkswagen Finance.
Rita Conway
Head of People
As Head of People, Rita is responsible for helping to find, develop, motivate and retain the team at Glow. She acts as a champion for the company culture and supports the executives and team leaders, allowing Glow to develop and grow quickly.

With over 15 years experience Rita specializes in providing comprehensive support in the day-to-day operations of human resources, ensuring the efficient delivery of salary payments and adjustments, the recruitment processes, employee benefit administration, new employee orientation and on-boarding, and the accuracy and maintenance of employee records.
Will Farnos
VP - GM USA
Will brings over a decade of leadership experience spanning Banking and Capital Markets, Enterprise Strategy and Execution, Business Management, Digital Banking, and Digital Lending to Glow's Executive Team. As Head of the US, he is responsible for managing business goals and objectives while overseeing operations across the country.

Prior to joining Glow, Will was a trusted c-suite advisor to large banks, credit unions, and corporate clients as a leader in the Monitor Deloitte Strategy practice where he was nationally recognized as the Financial Services Industry “North Star” award recipient.

Will was a Thomas Keller Memorial Scholar at Duke University, where he holds his MBA, and was granted with the President’s Award while receiving his B.S in Finance with a concentration in Accounting.
Matthew Mizzi
General Counsel
Matthew joined Glow in 2022 and has over 10 years experience in London and Malta advising on corporate, finance and structured finance matters. Prior to joining Glow, Matthew practiced at top-tier London securitization practices Simmons & Simmons LLP and Cadwalader, Wickersham & Taft LLP with a focus on asset-backed finance transactions in a broad range of industries including consumer finance, trade receivables, residential mortgages and catastrophe bonds.

Matthew advised the Maltese regulatory authorities in developing the Maltese legal regime for the securitization of insurance risk and the establishment of cell companies as securitization vehicles.

Matthew holds an LLM in international financial law from King’s College London and LLD from the University of Malta.

Our Values

Total Peace of Mind
We Aim To Make Every Telecom Customer Happy
Excellence
We Strive To Exceed Client Expectations
Innovation
We Produce A Constant Stream Of Innovative Telecom Services
Integrity
We Do What We Do Well
Passion
We Love What We Do

Our Offices

Glow’s principal corporate offices are based in the US, UK and Australia
The office locations shown above are not open for consumer lending business and do not process applications for consumer loans. If you wish to obtain a consumer loan powered by Glow please visit the retail channels of one of our corporate partners.